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USPS Performance

On 11/28/18 we are now taking all packages to a post office that is very far from us to avoid the Coppell Tx distribution center. Packages are now going thru the Shreveport LA distribution center.  We do not know if this is going to solve all the shipping delays. We still expect there to be delays this time of year but hoping that this helps reduce the time it takes for them to arrive.  I have personally spoke with our local (Hawkins TX) post master and he assures me that the packages in route will arrive and that this is a wide spread issue. We shall see. 

PLEASE PLAN AHEAD.  EXPECT UP TO 10 DAYS FOR YOUR ORDER TO ARRIVE.  I WILL SHIP IT SAME DAY AS IT IS PAID BUT USPS WILL TAKE UP TO 10 DAYS!!! EVEN EXPRESS PACKAGES ARE TAKING 3 DAYS.. 

It is holiday season again.  Every year starting in November the performance of USPS continues to slow down steadily until Christmas to where it is really slow.  I am getting a lot of email from concerned customers about how long its taking for their orders to arrive.  Please do not expect the normal 2 or 3 days for your order to arrive.  Even if your tracking states it will be there in 3 days do not get alarmed when it does not arrive on time. The day that the tracking states it will arrive is an estimate and not a guarantee. USPS does not consider a package lost until 30 days has passed with no movement.  Right now it is not uncommon for a package to arrive 7 or 8 days after it has been shipped, even longer in rare cases.  All I can do is ship your order in a timely manner and then let them do their job. Please do not expect your order to be free if it does not arrive by the estimated time. If your other vendor guarantees your order to arrive by the day stated on the tracking or its free like I am being told then you need to stick with them.