Most frequent questions and answers
This is the very same dgbotanicals.com that began business in 2014
You can contact us by emailing [email protected]
We answer emails and questions, accept and ship orders between these hours. After 2PM we are not able to accept orders and emails sent will be answered the next business day. If you send an email Friday evening or after 2PM it will be answered Monday morning. If USPS is closed Monday due to a holiday, we will be open the next business day.
We use USPS Priority and USPS Express for all of our shipping. We are unable to use UPS & FedEx. We ship all orders same day if they are placed during our business hours. Our cutoff time is 1:30PM so we are able to get all daily orders shipped out at 2PM. There are some days like Monday and Tuesday after a three day weekend that we have too many orders to ship and can not get them all out that day. Orders placed at our cutoff time can be delayed until the next day. We try to get all orders shipped same day they are placed when possible.